Warning! Read this before you purchase your headlights from another vendor.
Some say the highest form of flattery is when someone imitates your product. A fellow CEO recently advised me saying “Imitators are not Innovators because they can’t make a product of their own”, so true. In 2010, I thought of the concept combining the idea of the 2010 Dodge Challenger yellow halo headlight and the 2011 Audi Q7 headlight to create the universal headlights we sell now. I invented this product and have the patents to prove it. I paid thousands to acquire our patents. I created my business which is housed in a 4000 square foot warehouse and I employ 9 people. I did not work this hard and spent a lot of money to see copy cat and forgeries of my product.
When I priced our headlights I did not want to price it to the extreme I wanted to balance my manufacturing cost and give a good deal to my customers. Our company makes true American quality products right here in southern costal Mississippi, USA.
If you see another product like our product know that their product is made in China. If you see a product like ours please ask the following questions to make an informed buying decision;
• Ask where they make their product? We make our products here.
• Ask if they have a 30 day money back guarantee? We have a no questions asked 30 day money back guarantee and take all returns if you do not want our product.
• Ask how long is their warranty? Ours is 1 years, but we have yet to not fix or resolve any problem our customers have with our products and they usually tell 100 of their friends how we took good care of them. Even your purchase is out of warranty still call us, we get so few returns, we will probably help you out some how. Some companies hide their warranty information to avoid having to honor it!
• Carefully look at their website and check for a phone number, if their phone number is not readily available it usually means they want you to only contact them through Email. Not a good sign, how do you talk to someone in customer support if you have a problem? Any reputable company would have the phone number and email address on their home page, we do.
• Do they have a glass replacement program if you happen to break or crack a lens? We have a replacement program that cost $32.95, so you don’t loose your investment or pay to purchase more headlights.
• If it takes them more than four days shipping time this means their product is made and shipped from outside of this country. Our shipping is through USPS priority mail and our shipments usually arrive within 3 to 4 business days.
All this to say, if you feel the savings of purchasing a product from another company is worth it in the end, I suggest you purchase that product. If you do decide to purchase our headlights know that you are getting a good quality product and you will receive stellar bend over backwards old fashion country store customer service. If you have any problems with our products or suggestions on how we can make them better just call me at (855) 852-6435
Tony…
CEO, RedLine LumTronix Inc.
