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Warranty and Satisfaction

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Warranty; RedLine LumTronix INC Vehicle lighting system Limited Warranty

RedLine LumTronix INC warrants each vehicle lighting systems and or control interface manufactured under the RedLine LumTronix INC brand names, to be free from defects in materials and workmanship and to operate from the date of purchase for a period of one (1) year. If a vehicle lighting system or a power supply or control interface fails to operate in the specified warranty period RedLine LumTronix INC will provide repair and or a free replacement component in accordance with the terms and conditions set forth, labor may not be included. RedLine LumTronix INC will honor this warranty when you register and or show proof of purchase and the purchase was made within one year of the purchase date on the receipt to when the problem was reported.

 

30 Day Satisfaction Guarantee;

If you are not fully satisfied with our products within the first 30 days of purchase you can return the product for a full refund minus shipping cost. Custom ordered products may be subject to a 20% restocking fee.

Quality Hand Made Products!

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When we decided to make our patented headlights, we wanted to put together a quality headlight versus the cheaply made headlights offered all over the internet and Ebay. After examining and testing those headlights as we found most headlights made overseas were not made to last. Many headlights would tarnish after replacing their inexpensive H4 bulb to a Xenon, HID or LED. With bulb/lamp technology ever changing brighter bulbs will be made and when they are you can bet they will burn hotter. In designing our patented headlight we took this problem in consideration, I am happy to say our headlight will take any bulb made now and in the future and will not tarnish the reflective base. Another problem we found is the glue they use will break down because of the extreme heat and cause a runny glueish mess on the inside of the glass/lens further reducing the clarity of the light. I am also happy to say we don’t have this problem because we use a high quality American product for mounting of the LED ring and for the sealing of the glass/lens. We wanted to make a headlight where all of the parts were made in America, but what we found is that this was impossible due to many manufactures moving their operations to other parts of the world and no longer offering these parts in America. If any of the parts were made in the USA we chose to get that product and include it in the headlight even if it meant that we could bring down our manufacturing cost by buying a cheaper foreign made part. One day it is our hope to manufacture every part of our headlight in our company right here in our country the great USA. I am proud to say we do fully assemble our headlight right here in America. If you decide to purchase our headlight and we hope you will, you can bet your hard earned money is investing in a quality product made to last. I like to describe our product in the same words of the great author and salesman Zig Ziglar it’s simply “Better than Good”.

 
Tony…
CEO, RedLine LumTronix Inc.

Beware of copy cat forgery products

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Warning!  Read this before you purchase your headlights from another vendor.

Some say the highest form of flattery is when someone imitates your product.  A fellow CEO recently advised me saying “Imitators are not Innovators because they can’t make a product of their own”, so true.  In 2010, I thought of the concept combining the idea of the 2010 Dodge Challenger yellow halo headlight and the 2011 Audi Q7 headlight to create the universal headlights we sell now.  I invented this product and have the patents to prove it.  I paid thousands to acquire our patents.  I created my business which is housed in a 4000 square foot warehouse and I employ 9 people.  I did not work this hard and spent a lot of money to see copy cat and forgeries of my product.

When I priced our headlights I did not want to price it to the extreme I wanted to balance my manufacturing cost and give a good deal to my customers.  Our company makes true American quality products right here in southern costal Mississippi, USA.

If you see another product like our product know that their product is made in China.  If you see a product like ours please ask the following questions to make an informed buying decision;

• Ask where they make their product?  We make our products here.
• Ask if they have a 30 day money back guarantee? We have a no questions asked 30 day money back guarantee and take all returns if you do not want our product.
• Ask how long is their warranty? Ours is 1 years, but we have yet to not fix or resolve any problem our customers have with our products and they usually tell 100 of their friends how we took good care of them.  Even your purchase is out of warranty still call us, we get so few returns, we will probably help you out some how. Some companies hide their warranty information to avoid having to honor it!
• Carefully look at their website and check for a phone number, if their phone number is not readily available it usually means they want you to only contact them through Email.  Not a good sign, how do you talk to someone in customer support if you have a problem? Any reputable company would have the phone number and email address on their home page, we do.
• Do they have a glass replacement program if you happen to break or crack a lens? We have a replacement program that cost $32.95, so you don’t loose your investment or pay to purchase more headlights.
• If it takes them more than four days shipping time this means their product is made and shipped from outside of this country. Our shipping is through USPS priority mail and our shipments usually arrive within 3 to 4 business days.

All this to say, if you feel the savings of purchasing a product from another company is worth it in the end, I suggest you purchase that product.  If you do decide to purchase our headlights know that you are getting a good quality product and you will receive stellar bend over backwards old fashion country store customer service. If you have any problems with our products or suggestions on how we can make them better just call me at (855) 852-6435

 

Tony…
CEO, RedLine LumTronix Inc.

Quality vs Price

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When you purchase our product you purchase “True American Quality”. Every headlight is hand made. Patented in 2017 by the US Patent and Trademark Office # 9,726,333 and 2019 #10,371,324. Our product is a one time investment not a two or three time purchase. Our Glass lens will never go dull. Our returns are so few, we tell everyone if you have a problem and it’s five years from now we will take care of you. Of course the bulb is a consumable and we can’t prevent glass breakage, but you can certainly purchase a new bulb and we even offer a glass replacement service so you don’t loose your investment. You can either buy it from someone who sells a copycat product made outside the USA or buy it once with the confidence and the security that if something goes wrong your covered. OUR GUARANTEE!

Do we make Custom headlights?

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“If you can dream it, we can build it!”

 
The custom headlight is hand-made for those hot rodders and bikers who want a unique one of a kind headlight to match or contrast the color of their ride.
 
You choose the style and color of your custom made one-off headlight. Headlight cost varies based on your choices. Call for current pricing.
Choose:
 

1. A headlight style: White Diamond or Elite Diamond, round or rectangle any size.
2. Choose a halo style: Single Color (white, red, blue, green, yellow), Multi-Color (16 colors, 4 modes, 5 intensity levels) or no halo.
3. Choose a halo base color: Many matching or contrasting colors.
4. Choose a reflector color: Just chrome no color; Colors: Gold, Bronze, Dark Chrome, Smoke, Orange, Yellow, Antifreeze Green, Purple, Red, Blue or the color of your car.
5. Choose a shield color: Just chrome no color; Colors: Gold, Bronze, Dark Chrome, Smoke, Orange, Yellow, Antifreeze Green, Purple, Red, Blue or the color of your car.
6. Choose the main lighting source: Incandescent bulb (Blue, Clear or Yellow) or an LED bulb.

 

Choose an add-on from any of the below items:

 

a. Glass etching: Is etched to a frosting on the glass to depict any drawing or symbol you choose, or special wording.
b. Shield etching: A painted shield can be etched to show a drawing or symbol, such as the Mopar or Chevy bow tie symbol. Laser etching etches the paint off to reveal a nice chrome finish.
c. Turn signal: A bank of densely arranged amber LEDs to be attached directly to your turn signal wiring.
d. Pendant: A pendant you pick and purchase but must be made of a medal to endure high temperatures.

 
We only use a high temperature paint that will endure the high temperature of the bulb and keep its color without fading or pealing.  Customs headlights will require a 20% down payment.
 
Call us today at 855 852-6435 toll free and custom order your own headlights for your special one of a kind ride.
 

Imagine… the possibilities are endless!

Frequently Asked Questions

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Q. If the light bulb burns out, do I have to replace the whole headlight housing?
A. No. You just have to replace the H4 halogen light bulbs. You do not need to replace the whole headlight housing.

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Q. Does your headlight just have LED’s as a main source of lighting?
A. No, the lighting sources for the headlight is the H4 bulb and the angel eyes halo ring.

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Q. Where can you get an H4 bulb?
A. Any automotive parts store carry H4 bulbs to include stores such as Walmart.

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Q. Are the lens plastic or glass?
A. The front lens is made of diamond crystal glass.

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Q. Are the H4 halogen light bulbs low and high beam together?
A. Yes, the H4 halogen light bulbs are low and high beam together.

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Q. What is the difference between a Halogen bulb and a Xenon bulb?
A. A halogen bulb is usually less brighter than a Xenon bulb. The Xenon bulb is much more brighter than the halogen because it has Xenon gas in the bulb, thus the name.

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Q. Can I place my HID lights inside of your Headlights? Also will it harm the LED’s because of it’s heat?
A. You can place your HID lights inside of our headlights. Our headlights are made to take extreem heat without breaking down the inside of the headlight, LED or seal.

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Q. Are HID light systems better than Xenon bulb?
A. In my opinion that are not because of the cost. The Xenon bulb is almost as bright as the HID without the cost of a HID system and the possibility of a ballast not working and then not be able to replace that same exact ballast. Ballast must be same exact brand and part number to get both headlights to balance in brightness.

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Q. Why at night when I have my headlights on that they sometimes start to blink or just go off?
A. This is sometimes called the “Blink of Death”, don’t be alarmed by the name, but, your electrical system cannot handle the added load of a Halogen or Xenon bulb. Make sure you have a alternator that can do 100w and that your stereo equipment is not too much of a power draw on your vehicle electrical system. Sometimes you can purchase a new headlight switch, not a new old stock, but a new one, because it has more modern switching capability than the original ones. Or you can purchase an electrical upgrade harness that has two relays that will take the electrical load off of your vehicle electrical system. We sell them as item number EH-001 for a 2 headlight system for $50.00 or EH-002 for a 4 headlight system for $60.00. Go to Our Products page and then select Accessories go to the bottom of the page for EH-001 and EH-002.

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Q. Are the headlights only sold as pairs?
A. Look carefully at the categories, we have one for a single headlight, mainly for bikers and one category for pairs for vehicles that have two headlights and another category for quad for vehicles with four headlights.

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Q. What is the wattage on the H4 halogen light bulbs?
A. The H4 halogen light bulbs are 60/55W (12V).

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Q. Do you sell just the headlight without a halo ring?
A. Yes. We have had request from people who just want a crystal clear headlight alone so they can have a headlight that is safer and puts out much more light than the ones with a parabolic lens on the front.

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Q. Are these headlights DOT approved?
A. The replacement lamp assembly is DOT approved.

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Q. Why is it when I try to change the halo color with remote during the day it does not work so well.
A. Infrared works with sending a infrared signal light signal to the receiver, if it is bright during a sunny day you will need to be closer because the signal is stronger the closer you are and the brightness of the sunlight cuts down the signal.

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Q. What is Xenon?
A. Xenon is an inert gas that the quartz glass bulb is filled with. As light (Photons) passes through the gas, the wave length of the light changes, the resulting light is witer and brighter than halogen by 30%.

Q. On the Multi-Color headlight it comes with a white controller box that the Infrared receiver is connected to, is it waterproof?
A. No the white controller box sold with the multi-color headlights is not waterproof.

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Q. If I have four headlights in front of my car what size will they be?
A. Cars from 1936’s to 1979 usually had four 5 3/4 inch headlights.

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Q. If I have two headlights in front of my car what size will they be?
A. Cars from 1936’s to 1979 usually had four 7 inch headlights.

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Q. Do you make halo’s in any other voltages other than 12 volt?
A. Yes to 12 and 24 volts.

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Q. Does you headlights work with a 6 volt system
A. No.

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Multi-Color Headlights legal?

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Multi-Color Headlights versus All 50 States.  A most common asked question about our Multi-Color headlights is “Are they Legal”, the answer is two part.  If you are driving only White and Amber they are legal colors that your halo can display in all 50 states.  Any other color is “ILLEGAL” in all 50 states.  If you are parked you can display any color you want “LEGALLY”.  See our “Disclaimer” for liability reasons.

Disclaimer – Please Read!

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99% OF THE PRODUCTS REDLINE LUMTRONIX SELL ARE INTENDED FOR SHOW CARS AND OFF-ROAD USE ONLY. Because local, state, and federal laws differ from state to state or region to region regarding vehicle street lighting products it is the sole responsibility of the purchaser to check all local, state, and federal laws in the proper use of any purchased vehicle street lighting products. Your newly purchased vehicle lighting product will mechanically work properly for street use. Usage of RedLine LumTronix vehicle lighting products in a color other than white in street use may be illegal. Any fines or levies by improper use incurred by the user of RedLine LumTronix Inc. vehicle lighting products are the sole responsibility of the user and not that of RedLine LumTronix Inc.

 

Although installation instructions may be provided, it is essential that buyers understand RedLine Lumtronix vehicle lighting products are vehicle related and require installation and vehicle knowledge. Installation skill and experience varies so it is recommended the Redline Lumtronix vehicle lighting products are installed professionally. RedLine Lumtronix are not responsible for any damage incurred by the improper installation of any products installed professionally or unprofessionally.

 

IN NO EVENT SHALL RedLine LumTronix BE LIABLE FOR ANY OTHER COSTS OR DAMAGES, INCLUDING LOST PROFITS OR REVENUES, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES.

 

RedLine LumTronix is not responsible if you or your shop cannot install the items properly. Do research on your car specific forums or find a shop that is specialized in aftermarket installs and knows your specific model. Those are the best places to have it installed.